Tuesday, February 19, 2013

Installing DPM agent on server 2008 R2 host, error 347

When installing DPM agent remotely on Server 2008 R2 hosts error 347 was occurring. I tried to install the agent manually but received a different error, “Data Protection Manager Setup. Could not load the setup launch screen. Please contact Microsoft product support”.

Solution: It turns out that server 2008 R2 hosts need to have vcredist_x64 installed first.

If you used the default installation path on the DPM host, you can find the vcredist_x64.exe at this location: “C:\Program Files\Microsoft System Center 2012\DPM\DPM\ProtectionAgents\AC\4.1.3313.0\amd64\vcredist_x64.exe"

After installing this and ensuring the host firewall was disabled the remote agent installed perfectly.

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